Track ticket resolution time, manage team capacity, and ensure accurate billing - all while staying focused on helping customers, not managing timesheets.
Limited spots available. Lock in exclusive founding member pricing.
Built for support teams who need simple time tracking without interrupting customer service.
Track time spent on each support ticket and customer issue. Understand resolution times and support costs per client.
Monitor team workload and capacity. Balance support tickets across team members for optimal response times.
Generate detailed reports showing support time by client or SLA tier. Perfect for managed services billing.
Without accurate time tracking, support teams struggle to justify costs, monitor SLAs, and balance workload effectively.
Track technical troubleshooting and escalation time by severity level
Monitor onboarding, training, and ongoing customer engagement hours
Track ticket volume, resolution times, and first-response metrics
Bill clients accurately for support hours across multiple contracts
Track dedicated support hours and SLA compliance for enterprise clients
Manage team capacity and performance across phone, email, and chat support
Lock in founding member pricing and gain priority access to time tracking built for customer support.
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